Uncle Milton: Customer Care: FAQs: Jet Hawks

CAUTION: Always use care when operating Strato-Launcher. Never point or launch plane at face, people or animals.

Questions, Concerns and Solutions
- Replacement Parts
- Jet Hawk Wing and Canopy Assembly
- Jet Hawk Strato-Launcher Activation

Replacement Instruction Booklet

Q: I lost my instruction booklet. How can I get another one?

A: Instruction booklets are available for download here.
You can also contact us to have a replacement instruction manual mailed to you.

Replacement Parts

Q: How can I purchase replacement parts for my Jet Hawk?

A: Click here to order replacement parts online. Parts can also be ordered by phone and by mail.

Jet Hawk Wing and Canopy Assembly

Q: Why don't the wings of my Jet Hawk stay back?
Why doesn't my Jet Hawk fly very far?

A: The wings of your Jet Hawk must be assembled correctly in order for your Jet Hawk to fly properly. Additional wing and canopy assemly instructions are provided below:

1	Unscrew both canopy screws 4 turns as shown in FIG 1 before attaching the canopy to the mounting posts.
2	Complete steps 1, 2 and 3 of the Jet Hawk 1 Assembly Instructions listed in your manual.
3	Do not proceed to steps 4 and 5 until canopy screws are unscrewed.
4	a)	Move wings back into latched position.
	b)	With the pointed end of the canopy facing forward, align screws in canopy assembly with wing pivot posts on fuselage.
	c)	Make sure there is no gap between the canopy assembly and wing pivot posts on fuselage (FIG 3).
5	Tighten screws, while continuing to make sure there is no gap between the canopy assembly and the wing pivot posts on fuselage (FIG 3).

If you are having difficulty activating the Strato-Launcher, follow the instructions below to help determine the correct launch position. PLEASE NOTE: Use these tips to practice using the Strato Launcher before attempting actual flight and develop a sense of how to easily achieve accurate firing position.

1	Remove the Jet Hawk 1 from the Strato-Launcher. Do not attempt to launch the Jet Hawk 1 at this point.
2	Hold Strato-Launcher with both hands, placing thumbs over Launch Button; hold with launch tube pointed straight up/vertical.
3	Listen for a ball to stop rolling (if you do not hear any rattling within launcher, gently shake it until you do).
4	Count to 2 and slowly rotate Strato Launcher forward until the handle of the Strato-Launcher is straight up/vertical.
5	Gently depress Launch Button to determine if you have the Srato-Launcher at the correct launch angle. If the Launch Button does not depress, the angle is not correct. Check to make sure the handle of the launcher is straight up/vertical and reattempt to depress the Launch Button.

IMPORTANT: Do not move Srato-Launcher once the correct launch position is achieved and the safety mechanism has been released; any change in direction/angle will re-engage safety mechanism and the Srato-Launcher will not activate! If correct launch position is achieved, then the safety mechanism will be released and the Launch Button should depress completely. Hold Launch Button down until all air is released from the Strato-Launcher.

If no air (or only a little) is released, make sure pressure is accumulating by pumping until resistance builds and the pump is difficult to completely retract (between 10 and 20 pumps). If this does not happen, try the following:

1	Depress Launch Button at the correct launch position without pumping) at least 5 times.
2	Reset stopper in tip of Launch Tube by GENTLY depressing with DULL narrow object (a small screw driver or paper clip), until all air is released.